H5: KM, CRM, DMS, EDD: What Does It All Mean, and Why Should I Care?
This session is designed to demystify the common acronyms used by law firm personnel and to introduce the range of law office technology used by practicing attorneys to academic and court librarians. A panel comprised of a law firm IT director, litigation support personnel, and a practicing attorney will explain what technology is vital to their practices, and how academic and court librarians can offer technology training to make newer lawyers ready to practice in any environment.
Takeaway 1: Participants will be able to identify the software and other technologies commonly used in law firms of all sizes, including knowledge management (KM), client relationship management (CRM), document management systems (DMS), and electronic data discovery (EDD).
Takeaway 2: Participants will be prepared to plan and implement training sessions in any setting, introducing law students and solo and small firm attorneys to the technology they are likely to find in a large law firm environment.
Takeaway 3: Participants will recognize the need to partner with law firms to provide training for law students and solo and small firm attorneys that is in sync with the expectations of large law firms, and to equip students and newer attorneys for success in law firms
Who should attend: Academic and court librarians who may be unfamiliar with the wide range of technology used in law firms and who want to be able to train students and newer attorneys on available software and technologies used by private practice attorneys
Track(s): Information Technology, Teaching
