Online usage statistics can be deceptively straightforward. Before relying on them to make decisions, you must fully understand what the column headers mean, how data is collected, and how local configurations affect the data. Participants will review statistics tables available from common data providers such as Lexis, Westlaw, Serials Solutions, Gale, HeinOnline, Onelog, and Lookup Precision.

Takeaway 1: Participants will understand the three most common terms found in aggregator- and vendor-supplied statistics.

Takeaway 2: Participants will be able to identify at least two ways in which Internet Protocol (IP) and proxy configurations affect the data in aggregator- and vendor-supplied statistics.

Takeaway 3: Participants will know at least three key elements of the COUNTER statistics reporting standards and protocols.

Who should attend: Library staff who need to track and evaluate statistical data to make better informed collection development, customer use, and funding decisions

Track(s): Information Technology, Reference, Research and Client Services, Collection Development and Cataloging.